Pioneer of Assistance in Turkey

Founded in 1982, Retas Assistance is available 24/7 for customers in need of technical and medical treatment throughout the Turkish territory. Our experienced multi-lingual staff is dedicated to the unique needs of customers to ensure outstanding service with utmost care, reliability, responsibility, empathy, and efficiency. We are working with an extensive network of towing services, expert mechanics, garages, rent-a-car and taxi companies, transporters, hospitals, doctors, free-lance nurses,

MORE ABOUT US

Cargo
Technical Assistance

We provide all kinds of technical support and assistance throughout Turkey as well as Northern Cyprus. Under special conditions our assistance services can also cover some neighboring countries such as Bulgaria, Greece, Iran, and Georgia.

Read more

Logistic Service
Medical Assistance

In case of an unexpected emergency, our extensive network will handle your problem immediately ensuring an efficient, high-quality medical assistance service throughout Turkey.

Read more

customs
Customs Assistance

Customs procedures may turn out to be a nightmare for an unprepared traveler in Turkey. Our experienced staff is ready to provide all kinds of assistance throughout the Turkish customs. These services include:

Read more

Other Services

Transfers by taxi and VIP van

Taxi transfers within and outside city limits. VIP van and limousine transfers for special purposes.

Repatriation of patients

Arrangement of repatriation of patients by regular flight, stretcher or air ambulance in Turkey and abroad. Escort doctor or nurse, intensive care support when needed.

Expatriate assistance

Medical and/or technical assistance for expatriates living in Turkey.

Hotel accommodations and reservations

Booking of accommodation at hotel and apartments for customers, friends, and relatives.

Appointment at a clinic or hospital

Arrangement of an appointment with a specialist doctor or dentist. Doctor’s house call at hotel or private home.

Translation services

Specialized translation/interpretation service whenever necessary, such as customs and other government offices, garage, hospitals.

Cash advance

In case of theft or loss, we guarantee cash advance to our customers anywhere within our area of coverage.

Follow-up of patients’ medical conditions

Transmitting medical reports, lab tests, X rays and arranging follow-up visits when needed.

Providing airline, bus, and train tickets

Bookings and securing tickets for air travel, train, and bus, as well as cultural events, such as theatre plays, concerts, and sports events.